It's Not Really Free, Is It?
We've been having a few problems with our web site provider because of the contact form we use. It's custom and was re-designed to eliminate any and all "required" fields and information. It hasn't been working correctly and that's why it's been temporary replaced with a simple email link until the problem can be resolved.
Why do we use a custom form that is obviously giving the web site provider problems? I don't know about you, but I get irritated when a company or individual promises to give me something for free if I click the appropriate link on their website, and then find I have to provide my name, address, phone, email before I can have access to the "free" information. In my opinion, the information offered isn't really free, but is being offered in exchange for my personal information.
I know it's a common practice, and it's the standard method to build a mailing list. But common or not, I don't like it, and I don't believe anyone should have to reveal anymore about themselves on a contact form than they are comfortable with.
From the standpoint of our website, our contact form is often a future client's first experience of what it's like to work with us. Asking them to provide anymore than an email address (or some other way to respond to their request) is presumptuous and rude. So we don't do it.
So for now, just shoot us an email (use the link on the main page) if you have a
question or comment or would like a copy of a report that isn't directly available on the web site. That's also true if you want a market analysis of the current value of your home. We will need the address of your property and obviously, your email. But that's all we need. If you decide you would like more information about our services or just have a question, please feel free to contact us again. Over the years, we've found that our clients decided to choose us as their agent for lots of reasons - one of which is that we respected their privacy.
Please feel welcome to use any and all of the information on our site to your advantage. If there is something else you need or can't find, just ask. We'll respond right away. No hassle, no pressure. We promise.
Posted at 06:56PM Jul 11, 2009 by Jill Reid in General |
